Terms of Use – WerkrooM

Last updated: 1 April 2026

1. Introduction

These Terms of Use (“Terms”) govern your access to and use of the Werkroom website and booking system at www.werkroomshop.com (the “Service”).

By accessing, browsing, or using our website or booking system (including making a booking), you confirm that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy.

If you do not agree, you must not use our Service.

2. About Us

Werkroom (“we”, “us”, “our”) operates in the United Kingdom.

3. Eligibility and Acceptance

By using our Service, you confirm that:

  • you are at least 16 years old, or

  • you are under 16 and using the Service with the consent and supervision of a parent or legal guardian

If you are under 16, a parent or guardian must:

  • approve any booking made, and

  • accept responsibility for your use of the Service and attendance at appointments

We reserve the right to refuse or cancel bookings where we reasonably believe these conditions are not met.

4. Privacy and Data Protection

Your use of our Service is also subject to our Privacy Policy.

We process personal data in accordance with:

  • the UK General Data Protection Regulation (UK GDPR), and

  • the Data Protection Act 2018

By using our Service, you consent to such processing as described in our Privacy Policy.

5. Bookings, Payments and Appointments

When using our booking system:

  • All bookings are subject to availability and confirmation

  • You must provide accurate and complete information

  • Prices and services may change at any time without prior notice

We reserve the right to:

  • refuse, cancel, or reschedule bookings at our discretion

  • correct pricing errors

  • limit or restrict bookings where misuse is suspected

Cancellations and No-Shows

  • We may apply cancellation, rescheduling, or no-show policies where applicable

  • Failure to attend an appointment may result in restrictions on future bookings

(Please read more about our Booking Policy here).

6. Acceptable Use

You agree not to:

  • use the Service for unlawful or fraudulent purposes

  • attempt to gain unauthorised access to systems or data

  • disrupt or interfere with the functionality or security of the website

  • misuse the booking system (including false or repeated bookings)

We may suspend or block access where these Terms are breached.

7. Intellectual Property

All content on this website (including branding, text, images, and design) is owned by or licensed to Werkroom.

You may not copy, reproduce, distribute, or use any content without prior written permission.

8. Third-Party Links

Our Service may include links to third-party websites.

We do not control and are not responsible for:

  • their content,

  • their terms or privacy policies, or

  • any loss or damage arising from their use

9. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

  • death or personal injury caused by negligence

  • fraud or fraudulent misrepresentation

  • any rights you have under applicable consumer law

To the fullest extent permitted by law, we shall not be liable for:

  • indirect or consequential loss

  • loss of profits, business, or data

  • issues arising from use or inability to use the Service

Our Service is provided for general use and booking convenience only.

10. Disclaimer

The Service is provided “as is” and “as available”.

We do not guarantee that:

  • the website will always be available or uninterrupted

  • it will be free from errors or technical issues

11. Suspension and Termination

We may suspend or terminate your access to the Service at any time, without notice, if:

  • you breach these Terms

  • we reasonably believe your use may harm our business or other users

12. Governing Law

These Terms are governed by the laws of England and Wales.

If you are a consumer, you retain any mandatory rights applicable in your country of residence within the UK or EU.

13. Changes to These Terms

We may update these Terms at any time.

Updated versions will be posted on this page with a revised date.
Continued use of the Service means you accept the updated Terms.

14. Contact

For any questions regarding these Terms:

Email: werksroom@gmail.com